The last time this came up here, the problem was one person arriving in the middle. When the homeowner joins late is about the viewer who taps the link when you are already on the third slope, and the fix is a short reset said out loud: where you are on the building, what you have already walked, what is left.
This is the harder version of the same problem. Three people tap in, from three places, at three different times, and none of them knows the others are there. A buyer sitting in a car outside their office. The buyer's agent between showings. A parent two states away who is putting money into the purchase and has been asked to have an opinion. Multiple viewers on one inspection is a different job from one viewer, and almost nothing about the walk changes except how you talk.
Multiple viewers on one link
Mechanically there is nothing to set up. The link is not issued per person. The inspection broadcasts to whoever holds the watch link, so the same texted link works on as many phones as it lands on, in as many places. Each person opens it in the browser they already have. No app, no account, no camera prompt on anybody's phone.
The one thing that comes back to you is a count of how many people are currently watching. Not names, not who, just how many, moving as people come and go. Treat it as a fact about the room and nothing more. Two means somebody besides the person you spoke to this morning is listening to you, which is worth knowing before you open your mouth.
Say who you are answering
With one viewer, narration is a conversation with a known person. You can say "like we talked about" and "the one you asked about in the driveway."
With three, that language leaves two of them behind. So name the person a sentence is for.
"Mark, this is the section you asked about last night. Same lifted course, and it runs about six feet."
One extra word, two effects. Mark knows his answer arrived. The agent and the parent know that sentence belongs to a conversation they did not hear, so they are not sitting there working out what they missed. Same rule for anything you know because of a call yesterday: say that is where you know it from.
Assume nobody shares context
Three people on a link are rarely equally informed and never equally technical. The buyer has never seen this house from above. The agent has seen fifty roofs and no report on this one. The parent has not seen the street.
So describe in full, every time, for everybody.
- Name the building and the side. "North slope, the side facing the driveway."
- Name the thing before the detail. "This is a plumbing vent. The rubber boot around it is the part that fails, and this one is split."
- Say the size. "About the length of my forearm." A phone screen destroys scale.
- Say what is ordinary. Wear that is normal at nineteen years reads as catastrophic to somebody who has never looked at a roof. If it is ordinary, use the word.
None of that is talking down to anyone. The agent is not offended to hear what a vent boot is. They are relieved the buyer heard it, because otherwise that explanation is their job tonight. Explaining findings without jargon goes further into the wording.
The questions arrive afterward, on purpose
Nobody on the link can interrupt you. The viewer side is strictly one way: no chat, no messages, no reactions, no microphone, no send-back path of any kind. Three people watching is three people who cannot talk over each other, which is the quiet advantage of the plural walk and the reason it stays manageable.
What it means in practice is that questions stack up and land later, by phone. Plan for that.
Say up front how questions work: watch, write them down, call me when I am down. Then leave time, because three viewers is realistically three phone calls, or one call with the agent relaying to the other two. Worth knowing as well: taking a call while you are still live can suspend the stream on the inspector's phone, so answer questions after you have ended the inspection, not during it.
And announce your silences. A minute of watching somebody walk without narration is fine for one viewer who knows you. To three strangers it reads as a dropped connection.
Who should be on the link at all
Adding a viewer costs nothing, which is exactly why it is worth being deliberate. Who actually needs to watch sets out the test, and it holds here: the people who watch live are the people making a decision who cannot see the thing.
Everybody else gets the recording. The parent who mainly wants reassurance, the second agent, the sibling. None of them need to be live, and every one you add is another person you are narrating for. The recording lands with the company automatically, stays private, and is reached through short-lived signed links, so sending it on is a decision somebody makes on purpose rather than a link drifting around. The security page spells out who can open what.
The live link expires when you end the inspection, or after twelve hours, whichever comes first. Nobody keeps a window into anything.
What the plural walk is actually worth
Not efficiency, although one walk instead of three phone calls is real. It is that all three people saw the same thing at the same moment with the same narration. Nobody is relaying, and nobody is trusting a summary of a summary.
The recording carries that further. The person who could not make it gets the walk itself instead of the version that survived two retellings. What that looks like from the viewer's side is on the how it works page.
InspectStream records what an inspector observed. It is not a public adjusting service and does not prepare, negotiate, or advise on insurance claims.